We at Maazedhage Boutiques believe in full Customer Satisfaction & always help our customers as much as we can. But also note that handloom products do have little imperfections unlike machine made products which all look exactly the same. But these imperfections is what proves its authenticity and the beauty of craftsmanship lies in the uniqueness of each product which is entirely hand made by the artisans. Also we do not enhance our product images. We shoot all our products in natural light but due to your device screen resolutions the products may look different from one device to another leading to slight differences in colour and brightness. Please read the below policy in detail. When you place an order with us it is understood that you have read and agreed to the policy mentioned below.

For more details about the return and refund policy please read below:

About Return and Refund

  • If you are based in India, you can return the product, if you don’t like it. For international orders there is no return/exchange applicable for all products.
  • For Prepaid orders refund can be done to the original mode of payment.
    The refund will take 5 to 7 working days after the product is received back at our office.
  • For COD orders, refund will be done to your bank account. If the products are accepted by you and returned back to our office. The Refund process will take 5 to 7 working days.
  • For COD orders, refund will be done to your bank account.
  • Once we receive the product back we will email you for your bank details if the payment is through COD
  • If you cancel the order before dispatch the refund will be done to the original mode of payment in case of prepaid orders. You need to cancel the order immediately through email within 24 hours or call us on +91 9324085466
  • In case of cancellation for cash on delivery orders before dispatch of products from our office, refund is not applicable.
  • In case of cash on delivery orders cancellation before product dispatch will not be refunded.
  • In case if you don't want a refund we can give you Store Credits which you can use for your next purchase
  • We refund only the product price. Shipping/COD charges (if any) will NOT be refunded.
  • Also a fixed amount of Rs. 100 per product will be deducted towards processing fees in case you choose 'Refund to Original Mode of Payment' option.
  • In case of exchange no deductions will be made.
  • Returns not applicable in case of contest prizes.
  • Refunds not applicable on items on Sale or Offer. Only Exchange is applicable. This applies to all products in the combo offer.
  • Returns or Exchanges not applicable on already exchanged products.
  • Returns or Exchanges not applicable on Free Gifts or Contest Prizes.

How to use Store Credit for Shopping?

Store Credits are given in the form of discount code on emails. Apply the code at the time of checkout to avail the discount. Store Credits are valid for 3 months from the date of issue and can be applied only once. Shop for equal or greater amount as balance amount of store credit (if any) cannot be used for second shopping.

Can I return/exchange my order partially? For eg. If I don't like one product out of the 3 products I purchased, can I return/exchange just one or get the refund for one

Yes. Partial returns/exchanges are accepted. Only the price of that one product will be adjusted excluding a fixed amount of Rs. 100 per product towards processing fees in case of Refund to Original mode of Payment.

Please note Gift Cards cannot be cashed out, cancelled, refunded or transferred. Products purchased with Gift Cards can be exchanged only.