Step1: Add product to cart

Step2: Go to cart and proceed for checkout

Step3: Fill contact information and shipping address

Step3: Apply coupon code for 10% discount ‘WELCOME’ for first order

Step5: Select payment option ‘Prepaid’ 

Step6: Select payment gateway (Razorpay or PayTM)

Step7: Confirm billing address and shipping address and click complete order

Step7: It will take you to the payment gateway

Step8: Enter your contact number

Step9: Select the payment method and complete the payment

Step10: wait for our site to upload do not click on back button or close the window

(If the window is closed then the payment gets deducted but the order will not be placed on our website. Contact the customer care number +91-9324085466 to place the order from backend in this case)

Step11: You will receive an email with the order details and invoice

Step1: Add product to cart

Step2: Go to cart and proceed for checkout

Step3: Fill contact information and shipping address

Step3: Apply coupon code for 10% discount ‘WELCOME’ for first order

Step5: Select payment option ‘Cash on delivery’ (COD only applicable on product below Rs.3000)

Step6: Confirm billing address and shipping address and click on complete order

Step7: Your order is placed

Step8: You will receive an email with the order details and invoice

Step1: Add product to cart

Step2: Fill contact information and shipping address (on the left panel) and continue for payment

Step3: Apply coupon code for 10% discount ‘WELCOME’ for first order (on the right panel)

Step4: Click on continue shipping (on the left panel)

Step5: Select payment option ‘Prepaid’ and click on continue to payment (on the left panel)

Step6: Select payment gateway (Razorpay or PayTM)

Step7: Confirm billing address and shipping address and click complete order (on the left panel)

Step7: It will take you to the payment gateway

Step8: Enter your contact number

Step9: Select the payment method and complete the payment

Step10: wait for our website to upload do not click on back button or close the window

(If the window is closed then the payment gets deducted but the order will not be placed on our website. Contact the customer care number +91-9324085466 to place the order from backend in this case)

Step11: You will receive an email with the order details and invoice

Step1: Add product to cart

Step2: Fill contact information and shipping address (on the left panel) and continue for payment

Step3: Apply coupon code for 10% discount ‘WELCOME’ for first order (on the right panel)

Step4: Click on continue shipping (on the left panel)

Step5: Select payment option ‘Cash on delivery’ (COD only applicable on product below Rs.3000) (on the left panel)

Step6: Confirm billing address and shipping address and click on complete order (on the left panel)

Step7: Your order is placed

Step8: You will receive an email with the order details and invoice

Yes, we do have discount of 10% for first time buyers. Use discount code ‘WELCOME’ when you proceed for payment.

Unfortunately, we do not accept orders through them. Your order needs to be placed through the website only. But you can call us on +91-9324085466 and we will help you place the order on our website. We can place the order from backend if the order is a COD order or we can send you payment link and place the order from backend once the payment is confirmed

Once your payment is authorized and your order is completed, you will receive an email from Maazedhage confirming the order placement. You would be provided with the Order Number, details of the order and the amount you have paid.

Yes, you can get in touch with us on support@maazedhageboutiques.com or call us on +91-9324085466 and we would be able to help you out 

The delivery time varies from cities to cities. It might take 4 to 5 days for all metro cities. Other cities it may take 7 to 10 days. Due to unforeseen reasons there might be delay in shipments and we would appreciate your patience. We would definitely try our best to get your shipment delivered asap.

Once the order is placed, we ship the order through one of our various courier partners. All these partners are reputed, logistic service providers. Once your order has been shipped you will get an email informing you the details of courier partner and an AWB number using which you can track your shipment.

Unfortunately, that is not possible at the moment. Since the system would have already passed the mobile number and address to our warehouse to pack and ship your product. You can email us at support@maazedhageboutiques.com to inform about such a situation. We will try our best to get the same resolved if the order is not shipped. In case the package is returned to us after attempted delivery or because of a wrong shipping address provided by the customer at the time of placing an order, we will be able to offer a partial refund after deducting shipping charges.

In case you have placed your order twice and would like to cancel one of the orders, do contact us immediately on +91-9324085466. We would cancel one of your orders and your refund will go back via the payment method you used when placing your order.

We are sorry you're facing hiccups while placing an order; we'd hate to inconvenience you further. So here are some options: Try using a different browser or device if possible or contact us on support@maazedhageboutiques.com or call us on +91-9324085466 Our team will try to resolve your issues as soon as possible.

You can cancel your order before it is shipped. Email us on support@maazedhageboutiques.com or call us on +91-9324085466. Once shipped your order cannot be cancelled. 

The orders are shipped within 2-3 working days. We strive our best to ship your order asap. The delivery time is within 7 to 10 working days

Shipping charges starts from Rs.100 for prepaid orders for half kg product. Shipping charges are weight based. COD charges start from Rs.200 for half kg product. COD charges are also weight based.

Maazedhage uses reputed logistics provider/partner to deliver products to your doorsteps. Once your order is placed, one of our logistic partners would pick the product from us and deliver it to you.

We will make three attempts to deliver the order to you; each attempt on a consecutive day. So, in case you have missed the order delivery, please write to us at support@maazedhageboutiques.com or call us on +91-9324085466 along with your order number or email and we shall take care of it. In case the package is returned to us after an attempted delivery, we will be able to offer a partial refund after deduction of Rs.200 as the charges we had to bear to have the products packed onward and reverse shipping.

Few places are not covered for COD by our delivery partners. Any inconvenience you face is regretted. This issue might also occur if the cash amount payable at the time of delivery exceeds a certain limit which is decided by our courier partners. We would suggest to make the payment through Credit Card, Debit Card, or Net Banking.

Yes, we do deliver all over India. If delivery service is not available through our partnered courier companies, we will ship your order through Indian Post. This would be possible only for prepaid orders.

We have tied up with reputed courier companies such as FedEx, DTDC, Bluedart, Delhivery, etc. You will receive an email with your tracking details once we dispatched your order. You can track your order 24 hours after your order has been shipped.

No, our courier person will hand over the package to you to open only once the payment has been made. We recommend you to avoid accepting any package if it has tampered.

If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please email us at support@maazedhageboutiques.com mentioning your Order ID or email ID. We will personally ensure that a brand-new replacement is issued to you with no additional cost.

In case the ordered items do not reach the customer within 30 days from the shipping date from our warehouse, we will offer a full refund, provided any tracking information does not show that delivery was attempted at the customer doorstep. However, in the case of packages for which we do not have tracking details, we will assume in good faith that the package delivery was not attempted and we will refund the entire amount within 7 days from the date of raising a complaint with us.

For shopping with ease, our website offers you several payment options that are absolutely safe and secure. You can choose to pay with a credit or debit card, which can be a Mastercard, Maestro, Visa or Amex card, using our secure payment gateway. You may opt to pay using Credit card, Debit card, Net Banking & Direct deposit to our account. If you are facing any difficulty in completing your transaction, do reach out to us!

There are no hidden charges. The prices shown against each product are the final prices inclusive of GST and you wouldn’t be asked to pay any more than that except shipping charges.

All credit card and debit card payments on Maazedhage are processed through secure and trusted payment gateways.

Yes. You can make payment through the mobile site of Maazedhage. The mobile site too uses trusted payment gateways which keep your card information secured and protected.

We understand that you might want to pay for an order by cash. That’s why we’ve got a very convenient option where you can pay (only by cash) at your doorstep before receiving the package.

When you place a cash on delivery order, you will receive a confirmation mail from us. We would try and ship your order within 48 hours. In case of any delay, our team will get in touch with you. You need to pay the cost in cash when the courier person brings the product to you. He will hand over the product to you once you pay him.

Our payment gateways are extremely secure and any payment that does not come to us through the gateway gets kicked back to your source bank account. Usually, this happens within a 24-hour window. You can check with your bank for confirmation.

We ensure that an Order ID is confirmed only once our bank receives the payment from your bank. Sometimes, due to unforeseen reasons, the amount might be debited from your side but wouldn’t have been received by us yet. Do not worry, please send us a mail at support@maazedhageboutiques.com or call us on +91-9324085466 and we'll sort it together.

If your payment fails, you can complete the order with the COD option or retry the payment using a different payment method.

You can pay through Online Payment and Cash on delivery.  COD is available only on product below Rs.3000 

If unfortunately, you have to return or exchange an order, please do so within 3 days of delivery through email or call us on +91-9324085466. No return or exchange request would be accepted if the request is raised after 3 days.

If you have received a defective or wrong product, it will be eligible for replacement. Notify us within 48 hours of receiving the product. You can return it to us and the shipping charges including the reverse shipping charges will be borne by us. We may request you to send us a snapshot of the defect at support@maazedhageboutiques.com Or contact us on +91-9324085466

Once we have initiated the process for a pick-up, our logistic partners will pick up the product from your doorstep. It takes us a minimum of 5-7 days to get the shipment picked up. Please keep the items with tags intact. The pick-up boy would come check and pack the product along with the label.

When the below-mentioned points are not fulfilled,
returns or exchanges are not possible.

1.The return needs to be initiated within 3 days from
the date of delivery.

2.Item(s) of the order should not be used or
damaged.

3.Tags of the items should be intact and not
removed.

Refund will be processed within 2-3 working days, after we have received your product in our warehouse

We have logistic partners who would pick up the product from your doorstep and return it back to us. In the extreme circumstances, you may be asked to send the products through a reliable courier if reverse pickup facility is not available in your area. Please contact us on +91-9324085466 before shipping the product back to us. The product will not be accepted if it is sent back without informing us.

Maazedhage provides refunds in 2 different forms:

Online Payment: For orders placed through Online Payment,
refunds will be done through payment gateway to the account/card/wallet from
which the original payment was made. The refunds will happen within 7-8 days of
items being received at the warehouse. It typically takes 5-7 business days for
refunds to reflect into your account which is completely dependent on your
bank.

COD Orders: For orders placed through COD, the refund
would be done to your bank account or through Gpay. We might ask you for your
bank name, account number, account holder name and IFSC code.

Note: The refund
amount will exclude shipping charges if paid during the purchase.

The return shipment is usually picked up within a 3-5 days from the time the reverse pickup has been arranged. You would be notified on the day of pick up. Incase of any delay in pickups, our team will get in touch with you.

Yes, it’s is possible. We will create a new order for you and send the payment link incase the order value is higher than the product you have returned. If the order value is lower than the product you returned, we would refund the balance amount and ship the product of your choice immediately.

If the product sent to you is defective, we request you to inform us within 48 hours of receiving the product.